in Healthcare
Becoming
One of the Herd
Windy
R. Munderloh
College
of Saint Mary
Mandatory Uniforms in Healthcare, Becoming One of the Herd
The purpose of this blog is to discuss critical
issues in nursing. Mandatory uniforms in healthcare are a pressing issue in
many healthcare facilities today, while this issue may seem like a positive
step in the direction of professionalism, a closer look reveals conformity does
not necessarily create professionalism. An unspoken hierarchy has developed,
dividing healthcare workers and redefining the healthcare team.
Mandatory uniforms in healthcare date back to the
1800’s when the mother of nursing, Florence Nightingale insisted that the
nurses working in her ranks present themselves as professionals and dress
uniformly with a clean and hygienic appearance. It was then that Florence
Nightingale’s Nursing Environment Theory was born. Mandatory uniforms were
designed to bring professionalism to the healthcare team. This blog will
discuss why recent changes make mandatory uniforms for healthcare workers a
critical issue.
So what is the big deal, why are mandatory healthcare
uniforms a critical issue in nursing? Chances are that everyone reading this
blog has visited a hospital or physician’s office at least once in his or her
life. The public can easily identify a member of the healthcare team by the
uniform scrub that was functionally designed and designated as the appropriate
attire for individuals performing patient care. The healthcare scrub comes in
many colors and styles, and can vary greatly in cost. Many healthcare
facilities permit the healthcare team to wear any color or style of scrub as
long as facility policies for cleanliness and hygiene are enforced. Who
wouldn’t want their nurse to have a neat and clean appearance? However, with
the push for achieving and maintaining Magnet status being a hot topic today,
and an increasing emphasis on patient satisfaction, many facilities are ramping
up the professional appearance of the healthcare team by creating a color
coordinated unspoken hierarchy within the health care team. This leads to the
question does this new color coordinated world within the healthcare facility
create unity or division among healthcare workers?
The current trend is to conform, change and adapt in
a utilitarian approach to professionalism. The premise for color-coded
departments is primarily for ease of recognition of an individual in scrubs.
According to a recent research study, “The current multi-variant uniform styles worn by care
providers make it difficult to identify the Registered Nurse. Appearance and
image are important concepts in nonverbal communication” (Bednarski, and
Rosenberg 2008). While this theory of ease of identification of the Registered
Nurse sounds good, does it work? Will a patient, during a time of illness and
recovery glean the notion that all of the Registered Nurses’ at his or her
hospital of choice wear pewter gray while the Certified Patient Aids’ wear
olive green? Unless a patient frequents a healthcare facility, all signs point
to no. In a recent research study (Wocial, Albert, Fettes, Birch, Howey &
Trochelman, 2010) researchers concluded that the patient population paid little
attention to what the healthcare team wore as long as it was neat and clean.
Many participants in this study could not even recall what the healthcare team
member was wearing let alone what color it was, professionalism, was determined
by these participants in terms of cleanliness and attitude.
So what determines professionalism? Professionalism is determined greatly
upon attitude, pride in appearance, job and cleanliness. There are many
variables influencing the need to mandate uniforms however, becoming “one of
the herd” does not necessarily mean one will become professional. There will
always be those who sift through the laundry basket for something to wear to
work, the un-showered, the wrinkled, the odoriferous and the
faded-worn-out-should-be-retired-uniforms. These variables can very easily continue
to be a problem long after transitioning into mandatory uniforms. As stated in
a recent nursing article, “A uniform does not maketh the nurse” (Poultney,
2009). Professionalism comes from the inside out.
One Midwest facility has found that the transition to
color coordinated departments is not one of smooth sailing but rather a bumpy
road met with resistance and dysfunction, because let’s face it, there is no
delicate way to take away freedom of choice. People in general enjoy the
personal freedom of choice –no matter how small. For a facility to transition
from personal preferences to an inflexible designated dress code, one must
expect some resistance. The road to mandatory color-coded uniforms for this
facility has been long and tumultuous. Many balked the notion of mandatory
uniforms due to the loss of individuality, personal choice, and cost. Others
felt that the democratic framework of shared governance had been taken away as
healthcare members were not given the opportunity to vote on the topic. Regardless
of resistance the facility persevered and behold the mandatory color coded
uniforms are here to stay. Did the facility consider the ethical implications
of taking away the employees right to be heard and vote via shared governance?
It would appear as though they may have overlooked the importance of the
democracy that shared governance brings to the healthcare organization.
Mandatory uniforms in healthcare affect the
healthcare team as a whole. The healthcare team itself is one that is ideally
utopian, where each team member works cohesively with one another. The beauty
of the healthcare team is that it is multifaceted, with many different
departments with many different jobs all working together with the same goal in
mind, excellent patient care. The healthcare team itself consists of
individuals in various stages of life with varying levels of education ranging
from certificate degrees to upper-level degrees and graduate degrees. When
transitioning into a mandatory uniform requirement it is important to consider
the impact of the change and who will be responsible for purchasing and
maintaining the newly required uniforms, in short the healthcare team members
will be responsible for them and therefore are the affected population.
The financial implications can be costly. In one
Midwest facility, healthcare team members are not only responsible for
purchasing one color, one brand, one style of uniform but they are also
responsible for the embroidery of the facility logo at a cost of $7.00 per uniform.
There seems to be a gap in the consideration of the lower lever pay scale
employees and the rising cost of living when these new costs were deemed
acceptable. Let’s not forget the single parent employees and those who live pay
check to pay check. Something should be done to meet these team members half
way.
Healthcare policies in many facilities have a
professional appearance policy. Insisting that team members take pride in not
only their work but their appearance as well. This is vital to the professionalism
of the organization and the healthcare field as a whole. Some polices take it a
step further and place standards on facial hair and the use of facial jewelry
as well as a no tattoo policy. According to one nursing article, “hiding
tattoos will help maintain a professional appearance” (Scovell, 2010).
Access to health care population does not apply to
this critical issue.
Clarity: Florence Nightingale’s Nursing Environment
Theory stresses the importance of cleanliness and professionalism. With
mandatory nursing uniforms the healthcare team members appear to be unified and
driven to provide excellent patient care. The presence of a tidy and polished
healthcare member emanates aseptic technique
Simplicity: of Nightingale’s Nursing Environment Theory
consists of the following three main concepts:
·
Environment to patient
·
Nurse to environment
·
Nurse to patient
Nightingale believed
strongly that the environment was a major factor in illness and disease.
Nightingale was ahead of her time when she recognized the potential harm of the
environment and worsening of illness vs. recovery.
Generality: of Nightingale’s Nursing Environment Theory
is still considered a corner stone in the foundation of nursing. In nursing
today, aseptic technique and frequent hand washing are the key components in
preventing illness and disease. Nightingale is also a founder in the
professional appearance in nursing today with her high standards for
nurses.
Empirical Precision: of Nightingale’s Nursing
Environment Theory in regard to testability it is evident that a clean
environment is a healthy environment as bacteria and germs thrive in unclean
conditions.
Derivable Consequences: in Nightingale’s Nursing
Environment Theory it can be determined through multiple examples that Nightingale’s
theory is proven to be accurate, helpful and consistent. Nightingale directed
nursing to a higher standard of care with her ideas and nursing practices.
Nightingale was able to prove her theory was effective in her nursing practice
with an increased survival rate of patients’ and a decreased mortality rate.
Evaluation of
desired outcome: Professionalism in nursing does not necessarily mean matching
uniforms, although uniforms do have a greater appearance of unity.
Professionalism in the healthcare team starts on the inside as an inherent
desire to achieve one’s personal best and maintains a reputation of greatness.
Professionalism starts with the individual and should to be maintained by the
individual. Nightingale’s Nursing Environment Theory has been a part of the
nursing and healthcare community for over 150 years Nightingale’s insistence
and high standards for the professional appearance of nurses’ will remain
strong for many years to come
References
Barkley, E.F. (2010). Student engagement techniques (1st ed.).
San Francisco, CA: Jossey Bass Publisher.
Bastable, S.B. (2008). Nurse as educator: Principles of teaching and
learning for practice (3rd edt). Sudbury, MA: Jones and Bartlett
Publishers.
Bates, J. (2007). Dress to impress. Nursing Standard, 21(20),
29.
Bednarski, D., & Rosenberg, P. (2008). Nurses' Uniforms and
Perceptions of Nurse Professionalism. Nephrology Nursing Journal, 35(2),
169.
Brady, M. (2009). Hospitalized children’s view of the good nurse. Nursing
Ethics, 16(5), 543-560
Fray, B. (2011). Evaluating Shared Governance: Measuring Functionality of
Unit Practice Councils at the Point of Care. Creative Nursing, 17(2),
87-95. doi:10.1891/1078-4535.17.2.87
Haughton, G. (2006). Uniform approval. Nursing Standard, 20(25),
26-27.
Poultney, J. (2009). Pride in nursing is more important than uniforms. Nursing
Standard, 23(41), 33.
Scovell, S. (2010). Mark of prejudice. Nursing Standard, 24(23),
26-27.
Singleton, C., Lehane, M., Justice, S., & Jeffs, L. (2006). Tailored
response. Nursing Standard, 20(29), 26-27.
Wocial, L., Albert, N. M., Fettes, S., Birch, S., Howey, K., Jie, N.,
& Trochelman, K. (2010). Impact of Pediatric Nurses' Uniforms on
Perceptions of Nurse Professionalism. Pediatric Nursing, 36(6),
320-326
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